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How to activate moza genie ?

My moza mini mx2 can't activate in moza genie ? The app alwasy (force close) after I input 6 digit code

6 people have this problem

I have only one problem, my phone is an iphone 15 pro max, and in the moza genie application, the templates do not appear, I clicked on download and nothing happens. please help me with this problem
The customer care number mention on the box of moza mini mx says they don't work for moza as the brand doesn't provide after sales support. The basic orientation button is not shown on the app
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No activation panel of moza mini mx coming on one plus 11 Android 14.. the app orientation button missing and slow motion also not working...

Ramdinsanga- I do not remember having to put in a code on my Moza Genie app when pairing my iPhone with my Mini MX2. What phone are you using?


Sushant Sharma- What do you mean by OTP?

After punching OTP the application is automatically close.
When ever i enter the verification code the app forced closed. I couldn't verify the app with moza mini mx. Need help

Is your bluetooth turned on?


You have to go in your phone's Bluetooth menu and connect to the Mini MX 2. Then open the Moza Genie app and connect the app to the gimbal as well in the Moza Genie menu, 

yes 


Have you tried uninstalling and reinstalling the Moza Genie?

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