It sounds like you need to file a New Support Ticket (see the option on the top of this page.
This is simply a forum.
To file a request for support click on "New Support Ticket" at the top of this page and fill out the form from there.
I repaired my Moza under warranty. The problem is that one of the axes' connection cable is broken.
Vladislav Guryanov
Moza Aircross 2 throw an error (err:f3ff). It had worked previous day , but I could not turn it on today, so I didn't make necessary videos. I can't load a new firmware and calibrate it. Please, help!
2 人 有同样的问题