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Brand new moza R3 keeps Disconnecting

I just picked up an R3 bundle it was working fine the first 2 days I owned it but today I was in the middle of a race and out of no where i lost connection, like the controller disconnected card keeps coming up every 2 minutes while trying too play, i lost all force feed back, and none of the buttons work, has this happened to any one else and have you been able to fix it.

5 people have this problem
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I have the exact same problem, absolutely annoying !! I have checked everything to see if this can be sorted, still no luck.
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